A way of life that makes excellent financial sense

When considering moving, you’ll want to make sure the figures add up, and you’re making a smart long-term financial decision.

Here at Mayfield, we believe in being completely transparent with all of our fees from the beginning, so you don’t have to worry about any extra surprises along the way. We want you to make a decision you are comfortable with and enjoy the process.

Protecting your biggest asset

One of the huge benefits of buying a home with Mayfield is that you still retain what is possibly your biggest asset; your property. Our properties are sold on a leasehold basis, so you can enjoy the benefits of owning a retirement property without many of the usual responsibilities such as upkeep and external maintenance.

You will have the financial security of a beautiful home while enjoying a new way of life at a Mayfield Village and all that it has to offer.

Making finances simple and stress-free

with two payment options

Our monthly management fee covers exterior maintenance of your home, building insurance, Mayfield Club membership, 24/7 security, village and grounds upkeep, and charges associated with the business such as staffing.

When the time comes for structural repairs or improvements such as resurfacing road and pathways or reroofing, these are all covered.

We collect two types of fees to cover the village costs and the expense of any major works required.

Monthly payments

Invoices are sent monthly, and there is an annual increase applied on 1st March, based on the retail price index % (supplied by the ONS) or Annual Earnings index, whichever is higher from the previous December.

We hold regular meetings with owners about our services and charges. We always give owners a minimum of one month notice of the RPI percentage increase for the following year. If we are unable to provide a service covered by the fee, we will make alternative arrangements to fulfil your need. There are different payment options available, and these will be discussed during your visit.

Deferred management charge

There’s also a deferred management charge that is payable from the sale of your home, or change of occupier. This means everyone who lives in a Mayfield village can relax, knowing there will always be enough funds to carry out any works and guarantee that each property can increase in value on the housing market.

As soon as you’ve sold or let your property you contribute 1% of the achieved market price or agreed valuation, per year of occupation, before gaining profits.

Your fees cover all these services

Services covered by your fees:

  • Building insurance.
  • External upkeep of your home.
  • Professional garden and ground maintenance.
  • Regular clearing of roadways and footpaths.
  • Servicing of lifts.
  • Servicing of CCTV, emergency call system, intruder and smoke alarms.
  • Night Porter and security service.
  • Firstline home carers and 24/7 call line service.
  • Nightly removal of your rubbish.
  • External window cleaning.
  • Mayfield Club membership.
  • Preferential rates for food and beverages in the restaurant/bar bistro.
  • Full servicing of the guest suite – bookable at an advantageous price
  • Free inter-property telephone calls.
  • Onsite Village Manager and Head of Mayfield Care with supporting teams.
  • Minibus service.
  • Good utility costs.
  • Social events and activities organised by the Village Manager.
  • Fees associated with managing and operating the business.

We also offer a range of facilities, including our restaurant, bar, health and wellbeing centre, room service, hairdressing, shopping, laundry and housekeeping. To make it easier for you, these are all added to your monthly invoice.

What's not included in your fees?

You are responsible for the water and energy bills associated with your home as well as council tax, your television licence and home contents insurance.


The best possible price with the least amount of stress

When you come to sell your home, our staff will help complete the sale as quickly and as efficiently as possible. On all resales, Mayfield will charge a sale administration fee of 1% of the greater of the achieved market price or agreed valuation. This covers the costs that Mayfield incurs in administering sales and explaining the Mayfield retirement living concept to prospective buyers.

How do you sell?

There are two options to be able to sell your property. You can direct a traditional estate agent and negotiate fees directly with your agent. Alternatively, we can market your property to our database and waiting lists. We charge a 2% sales agency fee for the sales value achieved.

The services we provide for the additional sales agency fee will include:

Our services include:

  • Handling enquiries from prospective buyers.
  • Arranging viewings of your home.
  • Carry out viewings of your home and give a full tour of the village.
  • A thorough description of our services and offerings, including the club facilities and village activities.
  • A full explanation of our Mayfield Care services.
  • Health and wellbeing assessments of prospective buyers.
  • Agreement and delivery of appropriate home care packages – if needed.
  • A full clarification of the terms of the lease.
  • Instruction to our solicitors to handle purchaser’s solicitors’ queries.
  • Handling sales from reservation to completion.
  • Staff assistance with packing, removals, utility transfers etc.

While you are free to change from Mayfield to an agent at any point in the sale process, the sales administration fee will remain payable to us, as this covers the costs that we incur in all resales.

We are always entirely open and transparent with you about our fees, so please get in touch with a member of our team to find out more.